Return Eligibility:

• Items must be unused and in their original packaging.

• Please contact us before returning any items so we can provide return authorization and instructions.

• Returns sent back without approval will not be accepted.

Damaged or Incorrect Items:

If an item arrives damaged or incorrect, please email us at [email protected] with your order number and photos/videos of the issue. We will replace the item or provide a full refund. For these cases, return shipping is covered by us with a prepaid shipping label.

Return Shipping (non-damaged items):

For returns based on customer preference or change of mind, customers are responsible for return shipping costs.

Return Address:

We use a U.S. processing center for returns. The full return address will be provided once your return request has been approved by our support team.

Restocking Fee:

No restocking fee is applied to any returns.

Order Cancellation:

Orders may be cancelled within 24 hours of placement if they have not yet shipped. If your order has already shipped, the standard return process applies.

Lost or Delayed Shipments:

If your shipment is delayed beyond the expected delivery window, please contact us. We will initiate a carrier investigation. If your package cannot be located, we will issue a full refund or replacement.

Customer Support:

[email protected]

We respond to all messages within 24 hours, Monday–Saturday.